Letters, digital or sent via U.S. mail, are likely to make direct contact with customers. It’s important, then, to be certain they reflect your brand’s well-crafted messages. We offer many tips on how to make such letters more effective, but most important is that they burnish your company’s reputation with all stakeholders.
To be an effective and persuasive presenter, you must build trust and believability in the audience’s mind. The goal of presenting is likely to inform the audience of something or persuade it to act or not. To do this successfully, the speaker must be believable and likeable.
Credibility is not a naturally occurring phenomenon. People are not born credible presenters. Credibility is something a speaker must gradually build in the mind of the audience.
There were other stories last weekend, but all we talk about is Kanye and Taylor. How can brands cut through that clutter?
Ignore influencers at your peril. LA World Airports’ Mary Grady provides tips for finding and working with the right influencers for your brand.
What Tolstoy knew, and many others don’t, is that writing is hard.
There are a lot of little things that can add up to a big difference.
Video expert Tod Plotkin provides tips on creating video, optimizing search and getting it distributed.
When it comes to the intersection of data and content, it’s important that the human element of your content creation process isn’t asleep at the wheel while data drives the process.
The press release is far from dead. Yet some elements of writing an effective release have changed.