The About page can be challenging for PR pros as it’s a mix of a professional bio and a compelling pitch. Whether it’s for a brand, an individual or even yourself, the About page is without doubt one of the most important components of a website. It’s the first place potential customers will go to get a good sense of you. Here are some tips to help you create or enhance the About Page for your brand’s site.
In early March, Washington, D.C.’s NFL franchise found itself the subject of scorn. The team fired its general manager a bit more than two years into a four-year contract, despite the club’s improved record on the field after years of futility. In an article covering the firing, the Washington Post quoted a statement from the team’s president wishing the ousted general manager “well in his future endeavors. The team will have no further comment on his departure.” What happened next turned into a PR fiasco.
Some things never change. That’s true in PR, too. The reasons are many. It’s easier to go with the flow than incorporate new thinking. Supervisors fail to give young staff opportunities to try new technique. Staff fear criticizing the boss. Those who advocate change are seen as mavericks and tend to be ostracized. The result is that, well, things change way too slowly. Here’s a list of PR sacred cows that need to be challenged.
Few companies are trying to make a Starbucks-like statement in today’s highly politicized communication environment. Many brands want to respect the diverse opinions of their employees and customers and avoid becoming a target of unanticipated backlash. Here are a few ways communicators can help brands navigate today’s highly charged environment. Fortunately, most of them are basic tenets of PR and communications. Brushing up on the basics can be especially useful in today’s climate.
Customers have four kinds of needs: functional, emotional, life-changing and social. How do communications professionals incorporate values that meet these needs into strategic PR, social media and content development plans? We should begin with why: People in every industry “don’t buy what you do, they buy why you do it,” which spurs us to examine the underlying causes of buyer behavior.
PR is a fairly young industry. The average age of a person in the industry is 35-39, according to a study by the U.S. Bureau of Labor and Statistics. This is why it’s such a vibrant and exciting space. Yet millennials are known for job-hopping more than generations past. How can employers in PR retain millennial talent? An experienced executive shares a few tips.
Building a mutually beneficial relationship with journalists is arguably the biggest challenge for a PR professional. In a perfect world, emailing a story pitch about your business should be enough to connect with a journalist. Unfortunately, we don’t live in a perfect world. In the real world, where we live, journalists are busy and their inboxes are probably always inundated with pitches. So how do PR pros ensure that they make the cut and grab the attention of journalists? Here are tips that will help.
All industries recycle trends. If an expert declares a style, medium or influence is dead, beware! You’ll almost always see it again several years later in a modified form. Who thought we’d use record players again? And yet here we are in 2017 collecting vinyl. Were you around to see skinny (tapered) jeans and knit ties go out in the 80s? Well, they’re back in style. It’s the same for communications.
From phony click-bait news sites, to unqualified sources to falsified stories, fake news, however you define it, is a threat to the PR industry. If our job is to ethically persuade public opinion by working with credible media, it follows that it’s vital that the public’s trust in a free press not be eroded. To go a step further, if the practice of PR is going to survive, good journalism must thrive. For that reason, it is critical that PR pros be more accountable than ever for their work.
Change is a constant, and PR pros can learn how to manage themselves and their teams, with the right knowledge. The author begins a how-to series to provide the foundation of change management from a communicator’s perspective, with engagement at its core. The techniques explained will be immediately useful to you, your brand and organization.